Frequently Asked Questions

Everything you need to know about shopping at Moons Toy Store.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. International shipping times vary by location, usually ranging from 10-21 business days.

What is your return policy?

We offer a 30-day return policy on all unworn items with original tags attached. Please ensure the items are in their original packaging to qualify for a full refund.

How do I know which size to choose?

Each product page features a detailed size guide. We recommend measuring your current favorite pieces and comparing them to our chart for the most accurate fit.

Are your materials sustainably sourced?

At Moons Toy Store, we prioritize high-quality, ethically sourced fabrics. We are committed to working with manufacturers who follow fair labor practices and environmental standards.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.

Can I track my order once it has shipped?

Yes! Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.